iQor CXBPO, a customer experience business process outsourcing (BPO) solutions provider, announced the expansion of its operations in Santa Rosa City, Laguna. The new facility aims to bolster iQor’s capacity to support its growing client base and reinforce its dedication to delivering high-quality customer experiences.
“At iQor, we harness technology and innovation to create exceptional experiences for our employees and clients,” said Fleurette Navarro, regional president for the Philippines at iQor.
“Santa Rosa’s strong infrastructure and skilled workforce make it an ideal location for our continued growth. This expansion strengthens our ability to deliver outstanding CX solutions and AI-powered analytics while fostering a dynamic work environment that benefits our team members and the local community,” said Navarro.
The 25,000-square-foot Santa Rosa site adds 400 seats with potential for further expansion. This addition brings iQor’s presence in the Philippines to 18 locations, totaling over 1 million square feet.
