Pioneer Insurance and Surety Corp., an insurance provider in the Philippines, chose Sapiens Insurance Platform to drive digital transformation and enhance customer experience.
The collaboration with Sapiens International Corp., a leading global provider of software solutions for the insurance industry, marks a milestone for Pioneer as it upgrades its operations, scales its capabilities and embraces digitalization to stay ahead in the insurance industry.
The initiative will improve core processes with advanced technology to better respond to evolving market demands.
“Sapiens’ comprehensive platform will enable us to accelerate product development, automate workflows, and enhance customer journeys,” said Lorenzo Chan, president and CEO of Pioneer Inc., the holding company of the Pioneer companies.
“This partnership underscores our commitment to delivering innovative and relevant insurance solutions to our customers, while significantly improving operational efficiency. The mentorship model provided by Sapiens will also ensure self-sufficiency as we embrace this transformative journey,” said Chan.
“We are proud to partner with Pioneer, a market leading insurer in the Philippines, and to demonstrate our growth in this important region,” said Roni Al-Dor, president and CEO of Sapiens.
“Our insurance platform will empower Pioneer to meet their ambitious growth goals while delivering superior customer experiences. By automating and digitizing operations, Pioneer is positioning itself as a true innovator in the region’s insurance market,” said Al-Dor.
