Philippine Airlines (PAL) said it is expanding its cargo operations to capitalize on the booming e-commerce sector and enhance logistics solutions for both domestic and international routes.
“In today’s digital-first economy, our revitalized business reflects PAL Cargo’s support for digital innovation, broader reach, and tailored logistics solutions that help local entrepreneurs grow and compete in both local and global markets,” said PAL vice president for cargo Jason Siy.
PAL Cargo offers a wide array of freight services for individuals, freight forwarders, and corporate clients, transporting diverse goods from high-value commodities and pharmaceuticals to e-commerce products and perishables.
To ensure secure and efficient transport, PAL Cargo adheres to strict handling practices, including International Air Transport Association (IATA) guidelines for pet transport and security escorts for high-value cargo. These items are the last to be loaded and the first to be offloaded upon arrival. The airline also deploys security teams for charter flights.
In a push to simplify shipping for small businesses, PAL Cargo is working with partners like Airspeed and the Department of Trade and Industry (DTI). A formal partnership agreement with the DTI is expected to be finalized in the coming months.
“Through partnerships and our expanding cargo network, we aim to support both domestic entrepreneurs and the Philippine export industry,” Siy said.
“Even in areas we don’t currently fly to, our global partnerships allow us to extend our services and connect their businesses to the world,” he said.
PAL Cargo has prioritized a more seamless, customer-friendly experience by integrating digital tools. Customers can now book, pay for, and track domestic shipments online. A mobile-friendly platform is in development, and plans are underway to extend online services to international cargo, simplifying logistics management for businesses and individuals.
The airline is also set to launch a Port-to-Door delivery service, expanding on its current airport-to-airport transport. Additionally, PAL plans to integrate its Mabuhay Miles loyalty program, allowing PAL Cargo customers to earn miles on their transactions.
Siy highlighted two in-demand services: the Block Space Agreement for domestic cargo, which allows clients to reserve long-term space on flights regardless of volume, and Rush Cargo, a premium service guaranteeing cargo is loaded on a specific flight.
To ensure nationwide coverage and smooth cargo movement, PAL Cargo operates through strategically located hubs, with its primary terminal at Ninoy Aquino International Airport (NAIA) in Manila. Major cargo hubs in Clark, Cebu, and Davao serve as key gateways for both domestic and international shipments.
“This extensive network allows PAL Cargo to provide efficient, end-to-end logistics solutions for customers across the archipelago and beyond,” Siy said.
Global air cargo demand continued its upward trend in April 2025, with total volumes increasing by 5.8 percent year-on-year, according to the latest data from IATA. This growth was driven by strong international activity, seasonal demand for consumer goods, and lower jet fuel prices, all contributing to improved operating conditions. With record capacity and positive yield movement, the outlook for air cargo remains robust.
“It’s a good demand for the Philippine economy,” Siy said, noting that it “provides more opportunities for both local manufacturers and exporters, most especially MSMEs [micro, small, and medium-sized enterprises], to engage in international trade.”
“With the expanding global market, we are dedicated to enabling Filipino businesses to reach it with safe, efficient and competitive cargo solutions,” he said.
