NLEX Corp., a subsidiary of Metro Pacific Tollways Corp., said it is spending nearly P1.4 billion to ensure seamless toll transactions and boost customer experience across its expressway network.
These developments will include the installation of automatic license plate recognition (ALPR) cameras on all 315 toll lanes.
Around 77 lanes have ALPR technology to capture license plate data from vehicles at barrierless plazas and track vehicles passing without RFID tags or with insufficient balance.
“Over the years, NLEX Corp. has shown its commitment to providing world-class service. By benchmarking its technologies against those used in other countries, we aim to provide greater accessibility and convenience to all motorists at NLEX, SCTEX, and NLEX Connector,” said NLEX Corp. officer-in-charge and chief finance officer MariaTheresa Wells.
Another vital program is the conversion of the remaining 127 RFID antennas to high-frequency antennas capable of reading RFID stickers more efficiently.
These antennas will increase the read range for RFID stickers and detect up to three vehicles in advance to promptly process toll lane transactions.
These upgrades aim to meet the critical requirements to enhance overall customer satisfaction, which includes achieving a 98 percent RFID readability rate, ensuring vehicle detection at toll lanes within one second for all classes, and providing accurate vehicle classification.
NLEX also invested in additional speed cameras to strengthen traffic law enforcement and complement these toll system enhancements, helping mitigate the dangers of speeding for the safety of motorists.
Other upgrades include the replacement of toll lane computers and the installation of the plaza computer system (PCS) and video enhancement system (VES) servers in NLEX and SCTEX.
