Future-proofing

Hazel Zaide Delos Santos, country manager of ING Hubs Philippines leads the discussions on future-proofing the workforce during the IT and Business Process Association of the Philippines C-Suite Forum. Recognized for her expertise in developing world-class global capability centers, Delos Santos emphasized the importance of global capability centers (GCCs) in driving innovation, developing future-ready skills and building resilience in the workforce.